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Terms and Conditions for Your abadi300 Account

These terms set out exactly what you agree to when you open an account, make a deposit via DANA, OVO, or GoPay, and access any part of the abadi300 lobby.

Account holder responsibilitiesDANA, OVO, GoPay payment termsWithdrawal and verification rulesAccount suspension conditionsJurisdiction and eligibility
abadi300 Terms and Conditions for Your abadi300 Account
HOW WE HANDLE THIS

Account Security and Policy Responsibilities

These terms exist to protect both sides of the account relationship. We apply them consistently across all account types — whether you deposit via DANA, OVO, or GoPay. If you believe a term has been applied incorrectly to your account, the process to raise that is through live chat or a support ticket, not a chargeback on your e-wallet. Chargebacks initiated outside our dispute process are treated as a breach of these terms and may result in account suspension pending review.

Account Security You are responsible for keeping your login credentials private. Any activity carried out under your account credentials is treated as authorised by you under these terms.
Data Retention We retain account and transaction records for the period required by applicable local law. You can request a summary of your stored data through the help centre ticket system.
Withdrawal Verification Before any withdrawal is released to your OVO, DANA, or GoPay wallet, identity verification steps apply. These are outlined in the withdrawal section of your account settings.
Term Change Requests We do not negotiate individual term variations. If a clause creates a genuine legal conflict in your jurisdiction, submit the detail via email support and we will assess it properly.
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause is unclear, or you need to flag a dispute about an account action taken under these terms, our support team is the right first stop. You can reach us through live chat directly inside your account dashboard, by submitting a ticket through the help centre, or via our email support channel. We aim to acknowledge every terms-related query and provide a substantive response — not just an auto-reply.

Team online

Live Chat

Open your account dashboard and tap the chat icon. A support agent will pick up your terms query and walk through the relevant clause with you directly.

Help Centre Ticket

Submit a formal ticket through the help centre for written confirmation of how a specific term applies to your account situation or payment method.

Email Support

Email our support address for detailed terms questions, account disputes, or to request a copy of the current terms in a format you can save locally.

Common Questions About These Terms

These questions come up regularly when accounts are reviewed or payment queries are raised. If your situation is not covered here, the help centre ticket path is the most direct route to a specific answer.

Yes. Every deposit and withdrawal processed through DANA, OVO, or GoPay falls under these terms. Payment-specific conditions, like verification steps, are also covered here.

The updated terms replace the prior version immediately on publication. Continuing to use your account after the update is posted means you accept the revised conditions in full.

Access depends on local law and whether your region is supported at the time you log in. Check eligibility through your account or contact support for your specific location.

Suspension means login access is paused pending review. Pending balances are held, not forfeited, while the review is active. You will be notified of the reason and next steps by email.

Submit a data request through the help centre ticket system. We will compile your account and transaction records and respond within the timeframe required by applicable local law.

Raise it through live chat first for a quick review, or submit a formal ticket for a written response. Bypassing this and filing an e-wallet chargeback is itself a breach of these terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.